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Shaping a Motivational Workplace: 3 Psychological Needs We All Share

Glimpse the history of motivation leading up to the creation of self-determination theory, and discover three universal psychological needs that drive internal motivation (3 min.).


Research ArticleVideo Clips PDF DocVideo File 05/15/2012
Focus on Leadership Skills Helps Lund Food Holdings Deliver Exceptional Service

Lund Foods' ongoing initiative to reinforce a leadership culture is helping the company meet today's retail challenges. Read this case study to find out how, by working with AchieveGlobal, Lund created a robust retail management training program that accomplished their key success metrics in leadership development.


Research ArticleSuccess Stories PDF DocPDF 05/04/2012
Today's Workforce: What Does it Take to Motivate? [Infographic]

The real force behind lasting employee engagement and performance just might surprise you.  To find out what truly inspires your team, explore this infographic on motivation in the modern workplace. Through powerful, research-based visuals and captions, learn about motivation theory and effective leadership coaching strategies for shaping a motivational workplace.


Research ArticlePublications PDF DocPDF 05/01/2012
Leading Virtually [Infographic]

Although core principles of traditional leadership carry over, leading remote teams requires specific skills and techniques. This infographic provides a visual representation of trends and challenges associated with leading virtually. With these insights in mind, how do you ensure you’re leading your “invisible workforce” to their highest potential?


Research ArticlePublications PDF DocPDF 05/01/2012
Self-Determination Theory and Employee Motivation: An Expert Speaks

AchieveGlobal’s Craig Perrin recently interviewed Chris Niemiec, Assistant Professor at the University of Rochester, about the role and value of self-determination theory (SDT) in employee engagement and productivity.  This script of the full interview features the organizational benefits of engaging internal needs in the workplace, and highlights what managers should be doing to maximize motivation of their workteams.


Research ArticlePublications PDF DocPDF 04/25/2012
Factor Analysis of Global Trends in Twenty-first Century Leadership

This academic research study examines whether the nature of leadership in the early years of the 21st Century is valid among real organizational leaders across four global regions. It was published in Leadership & Organizational Development Journal, Spring 2012.


Research ArticleResource Articles PDF DocPDF 04/02/2012
Self Determination Theory Webinar

Success in the workplace is largely an issue of motivation. View this webinar to explore self-determination theory ("why we do what we do"), its importance in the workplace, our 3 psychological needs, and how leaders can enhance workplace motivation and results.


Research ArticleVideo Clips PDF DocVideo File 03/30/2012
Sales Transformation Yields New Outcomes for Cardinal Health Nuclear Pharmacy Services

Cardinal Health NPS has recently partnered with AchieveGlobal and HR Chally. The strategy involved building new role profiles, assessing the sales force, providing targeted feedback and development, and establishing tools for evaluating and hiring new sales personnel. As a result, the company’s sales organization is better positioned to deliver greater customer satisfaction and retention, along with improved sales performance.


Research ArticleSuccess Stories PDF DocPDF 01/27/2012
Self-Determination Theory and Employee Motivation: An Overview

Maximizing employee productivity has long been a major concern for organizational leaders. Read this short paper to uncover the benefits of self-determination theory when used in the workplace, ways leaders can support motivation in employees, and a surprising truth about the downside of rewards.


Research ArticleResource Articles PDF DocPDF 01/23/2012
Coaching Redefined: How Internal Motivation Can Fuel Performance

Behind every disengaged employee is a leadership problem to be solved. This research report illuminates the different types of motivation, what works best on the job (hint: it isn't rewards and punishments), and the four coaching skills that lead to engaged employees and better business results.


Research ArticleResource Articles PDF DocPDF 01/12/2012
Client Successes

This collection of success stories highlights some of our customers and their successes.


Research ArticleSuccess Stories PDF DocPDF 01/03/2012
Fundamentals of Selling Help Waste Connections Gain Yardage, Sale by Sale

Waste Connections has recently partnered with AchieveGlobal in order to bring their geographically and culturally diverse sales force together to teach them a common skill set, create a unifying sales culture, and retain a strong brand identity. They went through a customized 3-day boot camp where over 100 salespeople participated in Professional Selling Skills™.


Research ArticleSuccess Stories PDF DocPDF 12/19/2011
Consultative Selling Focus Coupled With Management Support Helps Pilot Media Scoop the Competition

Pilot Media, a leading provider of print, online, and multi-media news, advertising, and marketing services, streamlined their sales function and developed better consultative selling skills to help reps more successfully fulfill clients' advertising and marketing needs. They engaged management support to reinforce this type of learning, with outstanding results.


Research ArticleSuccess Stories PDF DocWord Document 10/27/2011
The Invisible Workforce
AchieveGlobal’s framework for virtual leadership is focused on two key elements—group cohesion and individual commitment. To achieve cohesion and commitment, it is important that the leader recognize and support three psychological needs.
Research ArticleResource Articles PDF DocPDF
Owning the Retail Customer Experience: Increasing Revenue Through Customer Perception

Today's most successful retailers are developing strategies to own the customer experience. A carefully branded customer experience increases your sales opportunities, drives customer loyalty to your store, and maximizes your revenue. Read this report for actionable guidance on the strategy and steps to owning your customer experience storewide.


Research ArticleResource Articles PDF DocPDF 07/28/2011
Beyond Selling: How Sales Organizations Create Exceptional Customer Experiences
In an effort to understand how events impact the process of selling, as well as the skills and behaviors required to succeed in a new age, AchieveGlobal invested in extensive primary and secondary research on the selling environment. Our finding
Research ArticleResource Articles PDF DocPDF 06/03/2011
Lessons From Leading Customer-Focused Organizations: Customer Service Interview Survey
In late 2010, AchieveGlobal conducted 13 in-depth interviews with leading customer service-focused organizations from the US, Europe, and Asia to uncover best practices and strategies for creating a successful customer experience. One-onone phone
Research ArticleResource Articles PDF DocPDF 06/03/2011
A Survey of Sales Effectiveness: Global Research on What Drives Sales Success
To gain a better understanding of the sales practices required to succeed in today’s marketplace, AchieveGlobal conducted a worldwide survey of more than 1,000 sales professionals. Read our research to uncover important conclusions around sales acti
Research ArticleResource Articles PDF DocPDF 06/01/2011
Owning the Customer Experience: A new view of sales effectiveness today
Today's customers are not easy to impress. Not only do they want benefits beyond stellar product and service features, they demand efficiency in their interactions with salespeople, a comprehensive understanding of their business challenges and goals
Research ArticleResource Articles PDF DocPDF 06/01/2011
Sales-as-Service Culture Helps Drive Mobiloil Credit Union’s Dramatic Transformation
Sales and leadership training and coaching from AchieveGlobal helped Mobiloil Federal Credit Union increase its loan balances more than 20 percent annually during 2009-2010 and generate one of the fastest growing credit card portfolios among cred
Research ArticleSuccess Stories PDF DocPDF 05/04/2011
Building an Action Plan From the Federal Employee Viewpoint Survey: Steps to Success
AchieveGlobal proposes a five-step 5 process that every agency can take to make improvements in workplace environments and productivity, and, at the same time, launch solutions that support long-term culture change initiatives.
Research ArticleResource Articles PDF DocPDF 03/11/2011
Contender or Pretender? The Role of Inside Sales in Winning Business
What is your sales reality?
• Buyers too busy to talk?
• Costs for face-to-face calls adversely impacting budgets?
• Salespeople pressured to shorten sales cycles AND exceed revenue goals?

For many organizations, these challen
Research ArticleResource Articles PDF DocPDF 03/07/2011
Age-Based Stereotypes: Silent Killer of Collaboration and Productivity
Age diversity is a central theme in today’s complex, evolving workplace. And with four generations working side by side, tensions and lost productivity may be inevitable.
Research ArticleResource Articles PDF DocPDF 02/28/2011
Age-Based Stereotypes: A Major Cause of Inter- Generational Tension - Quick Read
Organizational success depends on contributions from people of all ages. Employees who apply the key practices in this research are able to see one another as they really are - not as stereotypes, and help support a motivating, collaborative, and pr
Research ArticleResource Articles PDF DocPDF 02/28/2011
The Pulse of Leadership in Healthcare
Developing the 21st Century Healthcare Leader
Research ArticleResource Articles PDF DocPDF 11/16/2010